Business Processes: The Foundation Linking Business and IT

By Janelle Hill - VP of Research, Gartner

Track
Keynotes

Summary:
Business process management (BPM) is a management discipline that requires organizations to shift to process-centric thinking, and to reduce their reliance on traditional territorial and functional structures. BPM requires and enables organizations to manage the complete revision cycles of their processes, from process design to monitoring and optimization, and to change them more frequently to adjust to changing circumstances. Such rapid change is impractical while processes are embedded in conventional applications. The development of BPM technologies is enabling business managers to abstract process flows and rules from the underlying applications and infrastructure, and to change them directly. BPM is an IT-enabled management discipline and represents a fundamental change in how businesses manage and run their operational processes.

Key Issues: