Also, it could only be re-directed to users assigned to that pool so you can not do ad-hoc re-assignments
No, you can re-direct to any users. Remember, a pool is just an abstract representation of participants.

o let me summarize, if you do not mind critiquing this
Critics are always welcome...this is one of the objectives of this forum and I do appreciate you for taking the time to give us your feedback.

There is no tool to allow a user or administrator to assign an active task to some other user in an ad-hoc fashion.


You are perfectly right, this is something that we will need to impement sooner than later, it is a frequently demanded feature.

Please feel free to request this feature from our team through our Deman driven development program.

However, if you want to work around that, you can use the TaskManagementServices API to create your own UI that you can use to reassign in an add hoc manner.
You can even create a process that gives you the list of tasks and that allow you to reassin any one you would like.

But again, this is something that we need to have ore-built in the solution. I hope that the workarounds will help you satisfy your needs, at least for now.

Thanks again for taking the time to mention that.

Regards,
Ihab