Hi there,

I have the latest build of the server from the Intalio website: 5.1.0.019a.zip on WinXP Pro and although the Server comes up and I have no errors from it, when I try to log into the BPMS-CONSOLE with admin / changeit I get a login page message: " The user identifier or password you provided is invalid" and the server console has a Stack Trace that originates with a AXIS2 timeout (see below).

This type of problem seems to be posted a few times and I see no final resolution. Is there a previous build I can try? I am eager to start evaluating Intalio, but this is an immediate blocker.

Console Trace:


01:00:48,406 ERROR [LoginController] Error during login
java.lang.SecurityException: org.apache.axis2.AxisFault: Read timed out
at org.intalio.tempo.web.controller.LoginController.authenticate(LoginCo
ntroller.java:164)
at org.intalio.tempo.web.controller.LoginController.authenticate(LoginCo
ntroller.java:194)
at org.intalio.tempo.web.controller.LoginController.logIn(LoginControlle
r.java:214)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.intalio.tempo.web.controller.UIController.processFormSubmission(U
IController.java:93)
at org.springframework.web.servlet.mvc.AbstractFormController.handleRequ
estInternal(AbstractFormController.java:249)
at org.springframework.web.servlet.mvc.AbstractController.handleRequest(
AbstractController.java:153)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.ha
ndle(SimpleControllerHandlerAdapter.java:44)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(Dispatch
erServlet.java:723)
at org.springframework.web.servlet.DispatcherServlet.doService(Dispatche
rServlet.java:663)
at org.springframework.web.servlet.FrameworkServlet.processRequest(Frame
workServlet.java:394)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServ
let.java:358)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:713)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487
)
at org.apache.geronimo.jetty6.InternalJettyServletHolder.handle(Internal
JettyServletHolder.java:65)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:3
62)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.jav
a:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:1
81)
at org.apache.geronimo.jetty6.handler.ThreadClassloaderHandler.handle(Th
readClassloaderHandler.java:46)
at org.apache.geronimo.jetty6.handler.InstanceContextHandler.handle(Inst
anceContextHandler.java:58)
at org.apache.geronimo.jetty6.handler.UserTransactionHandler.handle(User
TransactionHandler.java:48)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:7
12)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)

at org.apache.geronimo.jetty6.handler.ComponentContextHandler.handle(Com
ponentContextHandler.java:47)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHand
lerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.
java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:1
39)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:50
6)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnectio
n.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.ja
va:396)
at org.apache.geronimo.pool.ThreadPool$1.run(ThreadPool.java:201)
at org.apache.geronimo.pool.ThreadPool$ContextClassLoaderRunnable.run(Th
readPool.java:331)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExec
utor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor
.java:675)
at java.lang.Thread.run(Thread.java:595)
Caused by: org.apache.axis2.AxisFault: Read timed out
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:417)
at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.jav
a:195)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:77)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessa
geWithCommons(CommonsHTTPTransportSender.java:327)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(Com
monsHTTPTransportSender.java:206)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:396)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisO
peration.java:374)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(Out
InAxisOperation.java:211)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:
163)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:
528)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:
508)
at org.intalio.tempo.security.ws.TokenClient.invoke(TokenClient.java:73)

at org.intalio.tempo.security.ws.TokenClient.authenticateUser(TokenClien
t.java:40)
at org.intalio.tempo.web.controller.LoginController.authenticate(LoginCo
ntroller.java:158)
... 42 more
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:129)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
at java.io.BufferedInputStream.read(BufferedInputStream.java:235)
at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:
77)
at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105
)
at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.
java:1115)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$Http
ConnectionAdapter.readLine(MultiThreadedHttpConnectionManager.java:1373)
at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMetho
dBase.java:1832)
at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodB
ase.java:1590)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.j
ava:995)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Htt
pMethodDirector.java:397)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMe
thodDirector.java:170)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.jav
a:396)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.jav
a:346)
at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(Abst
ractHTTPSender.java:520)
at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.jav
a:191)
... 54 more

If you are using a Windows OS, make sure Skype is off and that there is no firewall on. We witnessed a case where the antivirus software was blocking the user to access the server.

Thanks,

Antoine

Thanks - it was caused by the Kaspersky Anti-virus / Computer security software which did not complain like it usually does when a threat is detected.

Cheers!